Office Clerks, General

**7am-3:30pm EST ( Training hours are 9am-5:30pm EST for the first 4 weeks. Attendance for training is mandatory)**

Monday-Friday (No Weekends!)

This position can be done on site at our headquarters in Stow, Ohio, or remotely. Candidates who are located within commuting distance of Stow, Ohio will be required to work on site Tuesdays through Thursdays, and from home on Mondays and Fridays.

(Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand that they will be held to the same work standards and expectations as if they were working in a physical company office).

**Competitive Earning Potential: $20/Hour (+$1 Bilingual)+ $300 Hiring Bonus + Commissions + Annual Gainshare Bonus**

Customer Service is the critical link to strong communications between the sales field and Matco Tools corporate offices. You will provide the infrastructure which supports our franchised distributors, District Managers, Regional Managers, and commercial customers by providing correct product information, pricing, and product availability. You will inform the field of daily customer service promotions along with providing them with error free orders.

WHAT YOU WILL DO:

+ Assist our franchise owners (both Spanish / English) and end-user customers in automotive tool selection, toolbox selection, troubleshooting, price and availability, technical specifications, and ordering. MUST be very fluent in Spanish. Primary franchise Spanish speaking customer - Puerto Rico.

+ Handle all inbound calls from our internal and external sources. This includes, but is not limited to, giving price and availability, part numbers, application assistance, troubleshooting, and basic credits.

+ Provide support concerning basic information and specifications for products provided in our Matco Tools online catalog and information of our other suppliers.

+ Perform suggestive selling of Matco product line through programs such as deep discounts, close-out items, and volume buy in conjunction to meeting individual and departmental sales goal initiatives.

+ Input orders utilizing internal ordering software systems.

**WHO YOU ARE (Job Responsibilities)**

+ High school diploma or GED equivalent

+ Must be able to work 7am-3:30pm EST Monday-Friday

+ ASE certification, automotive experience, tool experience, or related trade school degree a plus

+ On the job experience working with general automotive mechanics a plus

+ 1+ years of call center experience or equivalent experience in dealing with customers

+ Suggestive sales experience

+ Bilingual - must be fluent in Spanish (interpret/document)

Required Competencies:

+ Basic use of PC and keyboard

+ Effective verbal and written communication skills - must be able to fluently speak Spanish

+ Ability to interpret customer issues and translate issues into resolution while maintaining a positive attitude

+ Ability to empathize with customer concerns while maintaining a professional demeanor

+ Ability to learn quickly on the job

+ Ability to multi-task in a fast-paced office environment

+ Ability to answer calls as a primary function of the position

+ Ability to perform suggestive sales

Fit Factors:

+ Customer focus (to include empathy and a willingness to address and resolve problems)

+ Effective time management and personal organization

+ Communication skills (to include honesty and integrity)

+ Ability to manage multiple priorities - multi-tasking

+ Problem solving - analytical skills

+ Detail oriented (ability to think tactically)

The base compensation range for this position is $20 per hour. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.

Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.

**\# LI-KS1**

**\#LI-Remote or #LI-Hybrid**

**WHO IS MATCO**

Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com .

**BENEFITS**

Annual bonuses/incentives (depending on position)

Immediate company benefits (medical, dental, vision, life, etc.)

401k with company match

401k defined contribution after 1 year of service

High level of employee engagement

Walking path and gym equipment onsite

Food trucks on site during the summer

Dress for your day - every day casual/jeans

Employee discounts

15 days vacation + 4 floating holidays + 8 paid holidays

Paid maternity & paternity leave

Tuition reimbursement

Student loan payment assistance

Hybrid work environment (2 days remote)

Annual Day of Caring for employees to volunteer

Discounts on tools

Annual team building events

**WHO IS VONTIER**

Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com .

**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.

**Together, let’s enable the way the world moves!**

"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

**Opportunities at divvyDOSE** , part of the Optum family of businesses. We’re reimagining health care for everyone. We’re simplifying medication delivery with personalized packages at no extra cost. We save people time by handling their medication refills and insurance needs, so they can focus on feeling their best. You can be part of our rapidly growing team that’s home to talented pharmacists, pharmacy technicians and support staff who are passionate about health and wellness. Take the next step in your career journey with an organization that makes an impact and loves doing it. Discover the meaning behind **Caring. Connecting. Growing together.**

As a **divvyDOSE Customer Service Representative,** you will be able to demonstrate what right looks like as a fully proficient Customer Service Representative. Positively contribute to the overall team motivation and drive team engagement. Support both incoming and outgoing customer and provider calls with excellent customer service.

DivvyDose is a full service pharm that delivers medications to patient homes. The medication is pre-sorted and packaged based off time and patient needs. The goal is to take the guesswork out of their medication. As a Customer Service Rep., you will mainly handle inbound calls, though you will also make some outbound calls when needed. You will be taking calls from both patients and providers and assisting them with adding new medication to orders, addressing concerns or questions related to DivvyDose’s services as well as updating provider information for patients. It is critical to be empathetic and ensure positive interactions and establishing connections with patients in this position. Metrics include quality of call observations and avoiding refused calls, among other call center-related goals.

This position is full-time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 7:00 am - 7:00 pm CST, Monday - Friday, and 7:30 am - 4:30 pm CST, Saturdays. New hires will work on Saturdays. It may be necessary, given the business need, to work occasional overtime and weekends.

We offer 3 weeks of structured training and 1 week of on-the-job training. The hours during training will be between 8:30 am - 5:00 pm CST, Monday - Friday. Training will not take place on Saturdays. Training will be conducted virtually from your home (2 weeks virtual, 1 week of on-the-job, 1 week of cocoon).

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

**Primary Responsibilities:**

+ Answer 30-45 incoming phone calls per day from customers and identify the type of assistance the customer needs

+ Ask appropriate questions and demonstrate active listening to identify specific questions or issues, build rapport, respond with compassion while documenting required information in computer systems

+ Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues

+ Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to callers

+ Deliver information and answer questions in a positive manner to facilitate solid relationships with customers, providers, and their staff

+ Constantly meet established productivity, schedule adherence, and quality standards

+ Contribute to updating Standard Operating Procedures (SOPs) and team content

+ Demonstrate customer retention efforts when applicable.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma / GED OR equivalent work experience

+ Must be 18 years of age OR older

+ 1+ years of experience in a high-volume call center environment

+ Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications

+ Ability to work during our normal business hours of 7:00 am - 7:00 pm CST, Monday - Friday, and 7:30 am - 4:30 pm CST, on Saturdays once training is completed including the flexibility to work occasional overtime and weekends based on the business need

**Telecommuting Requirements:**

+ Ability to keep all company sensitive documents secure (if applicable)

+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy.

+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

**Soft Skills:**

+ Written and verbal communication skills

+ Flexibility and ability to adjust to changing priorities

The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO

Location:

16226 N 32nd St, Phoenix, Arizona 85032 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

+ Career stability

+ Opportunities for advancement

+ Mindset App Reimbursement

+ Gym Reimbursement Program

+ Health insurance & Prescription plans, if eligible

+ Paid holidays, vacation, and sick days, if eligible

+ Life insurance

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

+ 401(k) Savings Plan

+ Employee Stock Ownership Plan (ESOP)

+ 24-hour physician available for kids

+ Dental & Vision Plans

+ Business travel insurance

+ You Matter EAP

+ LifeLock Identity Theft Protection

+ Critical Illness/Group Accident Insurance

+ Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

+ Assist customers inside and outside a U-Haul center with U-Haul products and services.

+ Use smartphone-based U-Scan technology to manage rentals and inventory.

+ Move and hook up U-Haul trucks and trailers.

+ Clean and inspect equipment on the lot including checking fluid levels.

+ Answer questions and educate customers regarding products and services.

+ Prepare rental invoices and accept equipment returned from rental.

+ Install hitches and trailer wiring.

+ Fill propane (certification offered through U-Haul upon employment)

+ Drive a forklift (certification offered through U-Haul upon employment)

+ Other duties as assigned

+ Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

+ Valid driver’s license and ability to maintain a good driving record

+ High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

**Job Description:**

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

**Job Summary:**

The responsibilities include entering patient information into our software program. It will involve accessing various electronic medical records systems. Looking for a candidate who can type 50+ words per minute with accuracy and provide our customers with the highest quality product and customer service. Must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

**Essential Functions: **

+ Accurately entering patient information into our software program

+ Access various electronic medical records systems

+ Provide a high level of customer service

**Qualifications: **

+ Experience in a medical records office environment helpful but not required, will train.

+ Computer literate -- general working knowledge of Microsoft Word and Excel required

+ Ability to type 50+ wpm

+ Focused on high-quality work

+ Self-motivated

+ Team player

+ Excellent organizational skills a must

+ Extremely reliable

+ Detail oriented is a must

**Physical Requirements: **

+ Ability to sit or stand for long periods of time

+ Physical ability to lift and carry 25 lbs. of materials

+ Manual dexterity and strength sufficient enough to enter information via computer keyboard for

+ long periods of time, to write notes and information needed, and to pick up and hold paperwork, supplies and other items

+ Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor

+ Speaking and hearing ability sufficient to effectively communicate.

+ Eye/hand coordination, hearing and visual acuity necessary for day to day tasks

**Information Governance Accountabilities: **

+ High-level understanding of the organization’s information governance program and role-specific accountabilities

+ Thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information

+ Commitment to discuss questions and recommendations about processes and any observed variations in performing tasks in order to ensure a standardized approach to work and services provided

+ Participation in education as required for corporate compliance and role-specific functions and tasks

**HIPAA/Compliance: **

+ Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes.

+ Comply with all regulations regarding corporate integrity and security obligations

+ Report unethical, fraudulent or unlawful behavior or activity

+ Maintain current and yearly HIPAA certification.

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Become an integral part of Home Lending team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in Home Lending, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

**Job responsibilities**

+ Maintain complex and detailed calendars

+ Screen incoming calls and determine the level of priority, while using caution in dispensing information

+ Manage the coordination and logistics of both internal and external meetings

+ Arrange and coordinate complicated domestic and international travel

+ Organize all aspects of internal and external events, including catering and transportation

+ Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines

+ Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access

+ Produce high quality emails and messages to individuals at all levels of the organization

+ Maintain department documents, including current organizational charts and Executive Bio's

+ Handle regular activities without prompting, and advise in advance with issues or delays

+ Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

**Required qualifications, capabilities, and skills**

+ At least five years of administrative experience

+ Advanced ability to organize

+ Discretion and good judgment in confidential situations, and proven experience interacting with senior management

+ Strong interpersonal, written, and oral communication skills

+ Strong proficiency in Microsoft Office

+ Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

**Preferred qualifications, capabilities, and skills**

+ Experience supporting at the Managing Director level (or equivalent) or above

+ College degree is a plus

**Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.**

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Seeking a full-time Front Office (Clinic Records Clerk) to support our Northwest Urgent Care at Orange Grove, located at 3870 W River Rd, Tucson, AZ 85741. Urgent Care operates 7- days a week from 8am - 8pm, working 12-hours per shift; 3 days one week and 4 days second week or vice versa.

Shift: Days

**Job Summary**

The Clinic Records Clerk is responsible for collecting, organizing, scanning, and maintaining patient records in the electronic medical record (EMR) system. This role ensures accurate and timely document management to support efficient clinic operations and compliance with healthcare regulations. The Clinic Records Clerk also assists with administrative tasks, including faxing documents and supporting clinical staff as needed.

**Essential Functions**

+ Collects and gathers documents from designated areas for scanning into the EMR system.

+ Organizes and prepares documents for scanning to ensure clarity and accuracy.

+ Scans and indexes documents into appropriate patient charts following established protocols.

+ Verifies the quality and accuracy of scanned records and resolves any discrepancies.

+ Ensures timely processing of incoming and outgoing records to maintain workflow efficiency.

+ Faxes patient-related documents as instructed by clinical staff.

+ Maintains confidentiality and security of patient information in compliance with HIPAA regulations.

+ Assists with administrative tasks related to medical records management.

+ Supports clinic operations by performing additional duties as assigned.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

**Qualifications**

+ 0-1 years of experience in medical records, healthcare administration, or a related clerical role required

**Knowledge, Skills and Abilities**

+ Knowledge of medical record management, including scanning and indexing processes.

+ Familiarity with electronic medical record (EMR) systems.

+ Strong attention to detail to ensure accuracy in document handling.

+ Ability to organize and prioritize tasks in a fast-paced clinical environment.

+ Effective communication skills to collaborate with clinical and administrative staff.

+ Working knowledge of HIPAA regulations and patient confidentiality requirements.

+ Basic clerical and administrative skills, including document handling and faxing.

**Licenses and Certifications**

+ RHIT - Registered Health Information Technician preferred or

+ RHIA - Registered Health Information Administrator preferred

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

Seeking a full-time Front Office (Clinic Records Clerk) to support our Northwest Urgent Care at Orange Grove, located at 3870 W River Rd, Tucson, AZ 85741.. Urgent Care operates 7- days a week from 8am - 8pm, working 12-hours per shift; 3 days one week and 4 days second week or vice versa.

Shift: Days

**Job Summary**

The Clinic Records Clerk is responsible for collecting, organizing, scanning, and maintaining patient records in the electronic medical record (EMR) system. This role ensures accurate and timely document management to support efficient clinic operations and compliance with healthcare regulations. The Clinic Records Clerk also assists with administrative tasks, including faxing documents and supporting clinical staff as needed.

**Essential Functions**

+ Collects and gathers documents from designated areas for scanning into the EMR system.

+ Organizes and prepares documents for scanning to ensure clarity and accuracy.

+ Scans and indexes documents into appropriate patient charts following established protocols.

+ Verifies the quality and accuracy of scanned records and resolves any discrepancies.

+ Ensures timely processing of incoming and outgoing records to maintain workflow efficiency.

+ Faxes patient-related documents as instructed by clinical staff.

+ Maintains confidentiality and security of patient information in compliance with HIPAA regulations.

+ Assists with administrative tasks related to medical records management.

+ Supports clinic operations by performing additional duties as assigned.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

**Qualifications**

+ 0-1 years of experience in medical records, healthcare administration, or a related clerical role required

**Knowledge, Skills and Abilities**

+ Knowledge of medical record management, including scanning and indexing processes.

+ Familiarity with electronic medical record (EMR) systems.

+ Strong attention to detail to ensure accuracy in document handling.

+ Ability to organize and prioritize tasks in a fast-paced clinical environment.

+ Effective communication skills to collaborate with clinical and administrative staff.

+ Working knowledge of HIPAA regulations and patient confidentiality requirements.

+ Basic clerical and administrative skills, including document handling and faxing.

**Licenses and Certifications**

+ RHIT - Registered Health Information Technician preferred or

+ RHIA - Registered Health Information Administrator preferred

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

Seeking a full-time Front Office (Clinic Records Clerk) to support our Northwest Urgent Care at Ina, located at 3662 W Ina Rd # 150, Tucson, AZ 85741. Urgent Care operates 7- days a week from 8am - 8pm, working 12-hours per shift; 3 days one week and 4 days second week or vice versa.

Shift: Days

**Job Summary**

The Clinic Records Clerk is responsible for collecting, organizing, scanning, and maintaining patient records in the electronic medical record (EMR) system. This role ensures accurate and timely document management to support efficient clinic operations and compliance with healthcare regulations. The Clinic Records Clerk also assists with administrative tasks, including faxing documents and supporting clinical staff as needed.

**Essential Functions**

+ Collects and gathers documents from designated areas for scanning into the EMR system.

+ Organizes and prepares documents for scanning to ensure clarity and accuracy.

+ Scans and indexes documents into appropriate patient charts following established protocols.

+ Verifies the quality and accuracy of scanned records and resolves any discrepancies.

+ Ensures timely processing of incoming and outgoing records to maintain workflow efficiency.

+ Faxes patient-related documents as instructed by clinical staff.

+ Maintains confidentiality and security of patient information in compliance with HIPAA regulations.

+ Assists with administrative tasks related to medical records management.

+ Supports clinic operations by performing additional duties as assigned.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

**Qualifications**

+ 0-1 years of experience in medical records, healthcare administration, or a related clerical role required

**Knowledge, Skills and Abilities**

+ Knowledge of medical record management, including scanning and indexing processes.

+ Familiarity with electronic medical record (EMR) systems.

+ Strong attention to detail to ensure accuracy in document handling.

+ Ability to organize and prioritize tasks in a fast-paced clinical environment.

+ Effective communication skills to collaborate with clinical and administrative staff.

+ Working knowledge of HIPAA regulations and patient confidentiality requirements.

+ Basic clerical and administrative skills, including document handling and faxing.

**Licenses and Certifications**

+ RHIT - Registered Health Information Technician preferred or

+ RHIA - Registered Health Information Administrator preferred

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

Seeking a full-time Front Office (Clinic Records Clerk) to support our Northwest Urgent Care at Campbell, located at 446 N Campbell Ave #130, Tucson, AZ 85719.

Shift: Days

**Job Summary**

The Clinic Records Clerk is responsible for collecting, organizing, scanning, and maintaining patient records in the electronic medical record (EMR) system. This role ensures accurate and timely document management to support efficient clinic operations and compliance with healthcare regulations. The Clinic Records Clerk also assists with administrative tasks, including faxing documents and supporting clinical staff as needed.

**Essential Functions**

+ Collects and gathers documents from designated areas for scanning into the EMR system.

+ Organizes and prepares documents for scanning to ensure clarity and accuracy.

+ Scans and indexes documents into appropriate patient charts following established protocols.

+ Verifies the quality and accuracy of scanned records and resolves any discrepancies.

+ Ensures timely processing of incoming and outgoing records to maintain workflow efficiency.

+ Faxes patient-related documents as instructed by clinical staff.

+ Maintains confidentiality and security of patient information in compliance with HIPAA regulations.

+ Assists with administrative tasks related to medical records management.

+ Supports clinic operations by performing additional duties as assigned.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

**Qualifications**

+ 0-1 years of experience in medical records, healthcare administration, or a related clerical role required

**Knowledge, Skills and Abilities**

+ Knowledge of medical record management, including scanning and indexing processes.

+ Familiarity with electronic medical record (EMR) systems.

+ Strong attention to detail to ensure accuracy in document handling.

+ Ability to organize and prioritize tasks in a fast-paced clinical environment.

+ Effective communication skills to collaborate with clinical and administrative staff.

+ Working knowledge of HIPAA regulations and patient confidentiality requirements.

+ Basic clerical and administrative skills, including document handling and faxing.

**Licenses and Certifications**

+ RHIT - Registered Health Information Technician preferred or

+ RHIA - Registered Health Information Administrator preferred

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

Cognizant is a large IT Consulting Firm that uses modern technologies to support a wide variety of industries. The **Customer Service Representative** contributes to Cognizant’s Contact Center for Foodservice success by providing support to the Selling Team, field partners, and Direct Customers. This person will handle service and delivery inquiries and resolve concerns for one of Cognizant’s Food Service Clients. They establish and maintain Gold Standard business relationships and maintain predetermined brand distribution percentages for the customer base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives. The position also makes outbound calls and processes other tasks as and when required. This role is fully remote for candidates living in the United States.

**Role Responsibilities**

+ Offer Sales & Sales Support interactions from Customers and Sales Associates (via phone, email, and teams chat) such as general inquiries, feedback, incidents, and order management.

+ Use computerized systems for tracking, information gathering, and/or troubleshooting.

+ Answer basic questions and resolve basic problems.

+ Document issues, identify, and take appropriate actions to resolve inquires including those related to, but not limited to, order entry, order modification, customer billing and payments, pricing, reporting, and customer facing applications.

+ Actively re-direct incoming callers to self-service options

+ Perform proactive outbound follow-up communications as necessary

+ Process orders and other related voice and non-voice tasks as needed to meet client needs

**Role Requirements**

+ A High School Diploma or equivalent is required

+ At least 2 years of Customer Service experience

+ Previous call center experience is preferred but not required

+ Previous experience in foodservice or foodservice distribution is preferred but not required.

+ A self-starter that demonstrates customer service skills.

+ Ability to select and apply standard policies and procedures.

+ Ability to resolve routine problems and questions independently.

+ Ability to pay close attention to detail and use time effectively.

+ Excellent oral and written communication skills with good vocabulary, proper grammar, and the ability to independently compose routine written communications.

+ Ability to work in a fast-paced team environment.

+ Must be willing to work a flexible schedule, with weekend/holiday availability

**Requirements for Working From Home**

+ A private and secure space to do work uninterrupted by others in the home.

+ Must connect to the internet with a CAT 7 Ethernet cord or higher. Using a WiFi connection is not allowed.

+ All equipment needed for the job will be provided, but not the Ethernet cord

**Salary and Other Compensation:**

Applications are accepted until June 16th, 2025.

The hourly rate for this position is $14.50 per hour.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

**Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

**Disclaimer:** The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.