Construction & Architecture

Sheet Metal Workers

Fabricate, assemble, install, and repair sheet metal products and equipment, such as ducts, control boxes, drainpipes, and furnace casings.

Salary Breakdown

Sheet Metal Workers

Average

$49,130

ANNUAL

$23.62

HOURLY

Entry Level

$32,410

ANNUAL

$15.58

HOURLY

Mid Level

$47,890

ANNUAL

$23.02

HOURLY

Expert Level

$63,030

ANNUAL

$30.30

HOURLY


Current Available & Projected Jobs

Sheet Metal Workers

290

Current Available Jobs

3,070

Projected job openings through 2032


Sample Career Roadmap

Sheet Metal Workers

Job Titles

Entry Level

JOB TITLE

Apprentice

Mid Level

JOB TITLE

Journey Level Sheet Metal Worker

Expert Level

JOB TITLE

Foreperson

Supporting Programs

Sheet Metal Workers

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Mohave Community College
  Kingman, AZ 86409      Certification

Arizona Western College
  Yuma, AZ 85365      Certification

Arizona Western College
  Yuma, AZ 85365      Certification

Arizona Western College
  Yuma, AZ 85365      Certification

Arizona Western College
  Yuma, AZ 85365      Certification

Arizona Western College
  Yuma, AZ 85365      Degree Program

West-MEC Central Campus
  Glendale, AZ 85307      Certification

West-MEC Northeast Campus
  Phoenix, AZ 85027      Certification

West-MEC Southwest Campus
  Buckeye, AZ 85326      Certification

West-MEC Career Academy @ Agua Fria
  Avondale, AZ 85323      Certification

Top Expected Tasks

Sheet Metal Workers


Knowledge, Skills & Abilities

Sheet Metal Workers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Mechanical

KNOWLEDGE

Building and Construction

KNOWLEDGE

Mathematics

KNOWLEDGE

Design

KNOWLEDGE

English Language

SKILL

Coordination

SKILL

Critical Thinking

SKILL

Monitoring

SKILL

Reading Comprehension

SKILL

Active Listening

ABILITY

Near Vision

ABILITY

Visualization

ABILITY

Arm-Hand Steadiness

ABILITY

Manual Dexterity

ABILITY

Multilimb Coordination


Job Opportunities

Sheet Metal Workers

  • Operations Manager
    Amazon    Phoenix, AZ 85067
     Posted about 16 hours    

    Description

    Job summary

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

    Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

    Key Responsibilities and Job Elements:

    - Support, mentor, and motivate your salaried and hourly workforce

    - Lead large-scope projects with site and regional impact

    - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance

    - Manage safety, quality, productivity, and customer delivery promises

    - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

    - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

    - Stand/walk for up to 12 hours during shifts

    - Work in an environment where the noise level varies and can be loud

    - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

    - Continuously climb and descend stairs (applies to sites with stairs)

    Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.

    Basic Qualifications

    - 3+ years of employee and performance management experience

    - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

    - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

    Preferred Qualifications

    - 1+ years of performance metrics, process improvement or lean techniques experience

    - Experience managing a team of 2+ salaried employees and 70+ indirect employees

    - Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.

    - Demonstrated problem solving skills and analytical skills

    - Excellent customer service skills, communication skills and interpersonal skills

    - Track record of meeting or exceeding department performance goals

    - A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

    - Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.


    Employment Type

    Full Time

  • Sr. Operations Manager
    Amazon    Buckeye, AZ 85396
     Posted about 16 hours    

    Description

    Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

    Responsibilities:

    • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

    • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

    • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.

    • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

    • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

    • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

    Additional Job Elements:

    • Lift and move totes up to 49 pounds each

    • Regular bending, lifting, stretching and reaching both below the waist and above the head

    • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length

    • Continual standing and/or walking an average of 5 miles daily

    • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned

    • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

    Basic Qualifications

    • Bachelor’s Degree or 2+ years Amazon experience.

    • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.

    • Prior experience with performance metrics, process improvement and Lean techniques.

    • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.

    Preferred Qualifications

    • Degree in Engineering, Operations or related field and MBA preferred

    • Experience with a contingent workforce during peak seasons

    • Ability to handle changing priorities and use good judgment in stressful situations

    • Interest in long-term career development through assignments in multiple FCs across the nation

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


    Employment Type

    Full Time

  • Port Operations Manager
    Amentum    Phoenix, AZ 85067
     Posted about 16 hours    

    This opportunity is contingent on contract award.

    **Port Operations Manager**

    + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations

    + Ensuring that all operations comply with safety and environmental regulations

    + Managing port personnel, including hiring, training, and performance evaluations

    **QUALIFICATIONS**

    + US Citizenship

    + Secret Security Clearance

    + Minimum of 72 months Harbor Operations experience.

    This opportunity is located on the island of Diego Garcia.

    Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (https://postings.govdocs.com/#/vxSkbztPuAwwxfs) .


    Employment Type

    Full Time

  • Base Operations Manager
    Amentum    Phoenix, AZ 85067
     Posted about 16 hours    

    This position is contingent upon contract award

    **Base (Morale, Welfare & Recreation) Director**

    Morale, Welfare, and Recreation Director shall be responsible for overall management of the MWR program

    The MWR Director or designated alternate shall be readily available during regular working hours. For contingencies/emergencies, the MWR Director or designated alternate shall be on-site within one hour of notification.

    **QUALIFICATIONS**

    The MWR Director must have a four-year degree from an accredited college or university with a major study in one or more appropriate area(s) of recreation, hospitality, food and beverage or business-related fields or three years of general experience in which candidate has demonstrated a knowledge of goals, principles, methods and techniques of recreation, food and beverage or business management, and have an understanding of the interests and motivations of individuals and groups equivalent where candidate may have gained by education or five-years of specialized experience as a NF-5 of NAFI or as a senior manager in a similar or equivalent capacity in civilian commercial business.

    **Please note this contingent position is located on Diego Garcia**

    Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (https://postings.govdocs.com/#/vxSkbztPuAwwxfs) .


    Employment Type

    Full Time

  • Aircraft Technician
    Aerotek    Mesa, AZ 85213
     Posted about 16 hours    

    **Job Title: Aircraft Technician**

    **Job Description**

    We are seeking a skilled Aircraft Technician to join our team. This position requires regular and predictable attendance and involves daily tasks such as disassembly, repair, modification, and assembly of AH-64 mechanical components using both hand and powered tools. The ideal candidate must be able to work in a fast-paced team environment as well as independently when needed.

    **Responsibilities**

    + Disassemble, repair, modify, and assemble AH-64 mechanical components using hand and powered tools.

    + Work effectively in a high-paced team environment and independently as required.

    + Pass certification classes including Torque, Safety Practices, Mixing and Sealant, and Equipment.

    + Lift up to 35 pounds and remain standing for extended periods of time.

    **Essential Skills**

    + High school diploma or GED with at least one year of related experience or an equivalent combination of education and experience.

    + Proficiency in reading and writing in English.

    + Ability to pass certification classes including Torque, Safety Practices, Mixing and Sealant.

    + Computer literacy to follow work instructions, record maintenance, and labor activities.

    + Physical ability to lift 35 pounds and remain standing for extended periods.

    **Additional Skills & Qualifications**

    + Previous experience with AH-64 or similar aircraft is preferred.

    **Why Work Here?**

    This position offers a long-term employment opportunity with a major aviation client, providing stability and growth potential in a dynamic industry.

    **Work Environment**

    The work environment is a manufacturing setting that can be loud at times. It is essential to work well with others and maintain a clean work station. The position is 100% onsite with a full-time schedule of Monday through Thursday from 5:00 AM to 3:30 PM, with overtime required as needed. There is no relocation available; candidates must live in the geographical area or relocate at their own expense.

    **Job Type & Location**

    This is a Contract to Hire position based out of Mesa, Arizona.

    **Pay and Benefits**

    The pay range for this position is $26.00 - $31.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following:

    • Medical, dental & vision

    • Critical Illness, Accident, and Hospital

    • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)

    • Short and long-term disability

    • Health Spending Account (HSA)

    • Transportation benefits

    • Employee Assistance Program

    • Time Off/Leave (PTO, Vacation or Sick Leave)

    **Workplace Type**

    This is a fully onsite position in Mesa,AZ.

    **Application Deadline**

    This position is anticipated to close on Aug 14, 2025.

    **About Aerotek:**

    We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

    Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Aircraft Structures Technician, F-35 - Level 4
    Lockheed Martin    Luke Air Force Base, AZ 85309
     Posted 1 day    

    **Description:**

    **What You Will Be Doing:**

    This position will be part of the Lockheed Martin Sustainment Services, supporting the F\-35 Field Modification Team at various locations\. This position requires the following:

    \* Heavy Depot Level Maintenance, Repair and modification of the aircraft structure and major subassembly's\. Plan, lay out, fabricate, assemble, install, and repair various sheet metal and structural assemblies and sub\-assemblies utilizing precision measuring equipment\.

    \* Candidate will have worked with precision measuring instruments, micrometers, calipers, tape measures, and standard scales\. Candidate will have extensive and recent experience utilizing tools to include but not limited to drills, angle motors, shears, drill press, and pneumatic riveter\.

    \* Candidate must be able to read and interpret engineering drawings, technical manuals, structure repair manuals, understanding symbols, flags, and general notes

    \* Identify aircraft locations by station, butt\-line, and waterline as shown on engineering documentation and technical orders\.

    \* Exercise a complete knowledge of bonding practices, procedures, makes layouts and locates parts and material for exacting fit where critical surface contours, edge distances or coordinated dimensions must be established and maintained; completes all bonding operations exercising ingenuity in determining the most efficient fabrication and assembly methods\.

    \* Verifies application/condition of installed LO materials for conformity to specifications and determines material and time required to perform repairs; removes, takes corrective action and makes reinstallations where design and modification changes\.

    \* Candidate is required to regularly perform repetitive movements, work overhead, use hands to grasp, handle, and/or feel, reach\. The candidate is frequently required to stand, walk, stoop, kneel, squat, crawl, and twist\.

    Other Job Responsibilities:

    \* Sets up and operates various types of material testers and mixers\.

    \* Record data and procedural information for future use by others\.

    \* Improvises shop aids to facilitate fabrication, application or assembly operations\.

    \* Work in a safe and efficient manner while maintaining a clean, FOD\-free work area\.

    \*Must be a US Citizen\. This position is located at a facility that requires special access\.

    \* Interim Clearance is required to start\. Candidate must be able to obtain and maintain a Secret Clearance\.

    **What’s In It For You:**

    We offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin’s comprehensive benefits package here\.

    Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus \-if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you\.

    **Basic Qualifications:**

    Candidate must be able to read and interpret engineering drawings, technical manuals, structure repair manuals, understanding symbols, flags, and general notes \- Identify aircraft locations by station, butt\-line, and waterline as shown on engineering documentation and technical orders\.

    **Desired Skills:**

    Candidate must be able to accurately identify and operate tools associated with drilling and reaming precision holes utilizing hand tools and tooling fixtures\.

    Must have working knowledge of proper identification, installation and inspection of aircraft structures, sub\-structures, hardware and low observable coatings\.

    **Security Clearance Statement:** This position requires a government security clearance, you must be a US Citizen for consideration\.

    **Clearance Level:** Secret

    **Other Important Information You Should Know**

    **Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match\. Should this match be identified you may be contacted for this and future openings\.

    **Ability to Work Remotely:** Onsite Full\-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility\.

    **Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees\. Schedules range from standard 40 hours over a five day work week while others may be condensed\. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits\.

    **Schedule for this Position:** Non\- standard 40 hour work week as assigned by leader

    **Lockheed Martin is an equal opportunity employer\. Qualified candidates will be considered without regard to legally protected characteristics\.**

    **The application window will close in 90 days; applicants are encouraged to apply within 5 \- 30 days of the requisition posting date in order to receive optimal consideration\.**

    Join us at Lockheed Martin, where your mission is ours\. Our customers tackle the hardest missions\. Those that demand extraordinary amounts of courage, resilience and precision\. They’re dangerous\. Critical\. Sometimes they even provide an opportunity to change the world and save lives\. Those are the missions we care about\.

    As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges\. Lockheed Martin has employees based in many states throughout the U\.S\., and Internationally, with business locations in many nations and territories\.

    **Experience Level:** Hourly/Non\-Exempt

    **Business Unit:** AERONAUTICS COMPANY

    **Relocation Available:** Possible

    **Career Area:** Assembly/Laborers

    **Type:** Full\-Time

    **Shift:** First


    Employment Type

    Full Time

  • Operations Manager-CA
    CVS Health    Scottsdale, AZ 85258
     Posted 1 day    

    At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

    As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

    **Position Summary**

    The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

    The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

    + Overall store management, supervision, and policy implementation

    + Sales and inventory management

    + Employee staffing, training, and development

    + Financial management

    + Customer service leadership

    Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

    Essential Functions:

    1. Management

    Lead others and work effectively with store crews

    Supervise, assign and direct activities of the store’s crew

    Effectively communicate information to store crew and supervisors in an open and timely manner

    Support Store Manager with actions plans for operational and service improvement

    2. Customer Service

    Assist customers with their questions, problems and complaints

    Promote CVS customer service culture (greet, offer help, and thank)

    **Required Qualifications**

    Deductive reasoning ability, advanced analytical skills and computer skills.

    Advanced communication skills, leadership, supervision, and influencing skill

    Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

    **Preferred Qualifications**

    Experience as a retail manager or supervisor

    **Education**

    High school diploma or equivalent required

    **Anticipated Weekly Hours**

    40

    **Time Type**

    Full time

    **The hours listed below are the required availability for this role. Please only apply if you can meet these schedule requirements.**

    Shift Flexibility:

    Monday: -

    Tuesday: -

    Wednesday: -

    Thursday: -

    Friday: -

    Saturday: -

    Sunday: -

    Weekend Shift Frequency:

    **Language**

    **Pay Range**

    The typical pay range for this role is:

    $17.00 - $31.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    **Great benefits for great people**

    We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

    + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

    + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

    + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

    For more information, visit https://jobs.cvshealth.com/us/en/benefits

    We anticipate the application window for this opening will close on: 10/30/2025

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

    We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.


    Employment Type

    Full Time

  • Operations Manager
    CVS Health    Phoenix, AZ 85067
     Posted 1 day    

    At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

    As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

    **Position Summary**

    The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

    The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

    + Overall store management, supervision, and policy implementation

    + Sales and inventory management

    + Employee staffing, training, and development

    + Financial management

    + Customer service leadership

    Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

    Essential Functions:

    1. Management

    Lead others and work effectively with store crews

    Supervise, assign and direct activities of the store’s crew

    Effectively communicate information to store crew and supervisors in an open and timely manner

    Support Store Manager with actions plans for operational and service improvement

    2. Customer Service

    Assist customers with their questions, problems and complaints

    Promote CVS customer service culture (greet, offer help, and thank)

    **Required Qualifications**

    + Deductive reasoning ability, advanced analytical skills and computer skills.

    + Advanced communication skills, leadership, supervision, and influencing skill

    + Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

    **Preferred Qualifications**

    + Experience as a retail manager or supervisor

    **Education**

    High School diploma or equivalent preferred but not required.

    **Anticipated Weekly Hours**

    40

    **Time Type**

    Full time

    **The hours listed below are the required availability for this role. Please only apply if you can meet these schedule requirements.**

    Shift Flexibility:

    Monday: -

    Tuesday: -

    Wednesday: -

    Thursday: -

    Friday: -

    Saturday: -

    Sunday: -

    Weekend Shift Frequency:

    **Language**

    **Pay Range**

    The typical pay range for this role is:

    $17.00 - $31.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    **Great benefits for great people**

    We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

    + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

    + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

    + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

    For more information, visit https://jobs.cvshealth.com/us/en/benefits

    We anticipate the application window for this opening will close on: 10/30/2025

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

    We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.


    Employment Type

    Full Time

  • Operations Manager
    CVS Health    Fountain Hills, AZ 85268
     Posted 1 day    

    At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

    As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

    **Position Summary**

    The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

    The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

    + Overall store management, supervision, and policy implementation

    + Sales and inventory management

    + Employee staffing, training, and development

    + Financial management

    + Customer service leadership

    Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

    Essential Functions:

    1. Management

    Lead others and work effectively with store crews

    Supervise, assign and direct activities of the store’s crew

    Effectively communicate information to store crew and supervisors in an open and timely manner

    Support Store Manager with actions plans for operational and service improvement

    2. Customer Service

    Assist customers with their questions, problems and complaints

    Promote CVS customer service culture (greet, offer help, and thank)

    **Required Qualifications**

    + Deductive reasoning ability, advanced analytical skills and computer skills.

    + Advanced communication skills, leadership, supervision, and influencing skill

    + Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

    **Preferred Qualifications**

    + Experience as a retail manager or supervisor

    **Education**

    High School diploma or equivalent preferred but not required.

    **Anticipated Weekly Hours**

    40

    **Time Type**

    Full time

    **The hours listed below are the required availability for this role. Please only apply if you can meet these schedule requirements.**

    Shift Flexibility:

    Monday: -

    Tuesday: -

    Wednesday: -

    Thursday: -

    Friday: -

    Saturday: -

    Sunday: -

    Weekend Shift Frequency:

    **Language**

    **Pay Range**

    The typical pay range for this role is:

    $17.00 - $31.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    **Great benefits for great people**

    We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

    + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

    + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

    + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

    For more information, visit https://jobs.cvshealth.com/us/en/benefits

    We anticipate the application window for this opening will close on: 10/30/2025

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

    We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.


    Employment Type

    Full Time

  • Rx Healthcare Operations Manager II
    Chewy    Phoenix, AZ 85067
     Posted 1 day    

    + **Our Opportunity:** Chewy is looking for a highly motivated, goal-oriented and engaged **Operations Manager** to join our **Pharmacy Healthcare Customer Service** Operations team! This position will report to the Senior Manager Healthcare Customer Service. The right person will be a natural people leader, responsible for building engaging teams and improving operational efficiency. This person should be a dynamic, goal-oriented leader who challenges and inspires other leaders within their organization to excel. A customer-first mentality is crucial for this role. **What You’ll Do:**

    + Lead a total team size of 45-85 frontline team members and 3-5 Salaried Team Managers/Team Leads.

    + Coach, develop, and performance manage floor leadership and agents to deliver an exceptional customer experience and consistent KPI results.

    + Use operational reports to make data-driven decisions around performance management, coaching, career pathing and development of the Customer Service Representative and leaders on your team.

    + Conduct team meetings and huddles to communicate critical business updates and drive team member understanding, engagement and timely execution of initiatives; Promote an engaging agent experience through other leaders.

    + Collaborate with other managers to establish and build SOPs for existing processes and procedures.

    + Participate and own the talent review process for all leaders on your team.

    + Develop bench strength for Customer Service through effective coaching, feedback and development plans for your leaders by carrying out regular performance reviews and ensuring feedback is provided regularly to all levels of employees to ensure a highly engaged workforce.

    + Lead change management for your team.

    + Delivery of service level, coaching, budget (overtime, handle time, etc.) and other key metrics

    + Utilize data to guide floor leadership in identifying behaviors leading to performance gaps. Develop action plans to address behaviors and improve metrics.

    + Ensure Attendance and Adherence expectations are met and ensure compliance with all company policies.

    + Effectively connect with senior leadership from other organizations to align resources and priorities so that all teams achieve annual savings targets.

    + Maintain and implement new leadership onboarding initiatives to enhance the career path experience.

    + Directly partner with WFM planning teams to deliver around-the-clock support including strategizing around O/U, scheduling, Service Level and Overtime

    + Utilize data to guide floor leadership in identifying key behaviors and emerging trends leading to process, performance and knowledge gaps leading to partnership with L&D teams to formulate Back to Basics topics.

    + Act as the STO (Single Threaded Owner) for an assigned pivotal initiative driving employee engagement or operational excellence. Supervise the initiative, delegate tasks as needed, meet established timelines, and regularly present status updates to Director level during operational review settings.

    + Partnering with Senior Leadership on the creation and execution of the Quarterly strategic vision for their department

    + Collaborates on decision-making processes and completes change management for your team.

    + Maintain active Rx license and adherence to regulation and performance standards accordingly.

    + Leading a cross functional partnership with the Quality Assurance team for the resolution of customer issues and on Root Cause Analysis for licensed Rx contacts. Additionally, conducting outbound interactions and journey maps for escalated customers for RxCS improvements

    + Leading a cross functional partnership with the Compliance and Legal department to root cause and solve all issues related to licensed Rx contact handling.

    + Leading a cross functional partnership with Healthcare business teams, Healthcare Product Stakeholders, PIC, Vet Services, Legal and Compliance to analyze, correct and address customer feedback regarding Rx products, Storefront , promotions and various Chewy advertising.

    + Lead a cross functional partnership with Recruiting to build hiring profile, actively recruit, interview, and select high performing candidates for agent and leadership roles

    + Maintain project management portfolio in partnership with continuous improvement (CI) program management and actively complete operational process improvement projects

    + Completes operational and program management update inputs into CS WBR **What You’ll Need:**

    + 5+ years of multi-channel contact center management experience or Healthcare/Pharmacy Services experience or equivalent comparable experience

    + Must be comfortable adapting to rapidly shifting goals, and willing to ‘roll up your sleeves’ to address a variety of challenges

    + Tried coaching skills that can impact both front-line agents and leadership

    + BS/BA degree or equivalent experience (i.e. 5+ years industry experience in lieu of degree)

    + Strong computer and internet proficiency in a technology-driven environment

    + Proficiency in MS Office suite (Excel is a must)

    + Outstanding oral and written communication skills, and comfortability and ease in communicating information to a group

    + Candidate must be flexible with scheduling as the position could include evenings, weekends and some holidays

    + Position may require travel

    + **Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.** **If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact** **HR@Chewy.com** **.** **To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here:** **https://www.chewy.com/app/content/privacy** **).**

    **Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** **CAAR@chewy.com** **.**

    **To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) .**

    **To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .**


    Employment Type

    Full Time


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