Customs and Border Protection Officers

**7am-3:30pm EST ( Training hours are 9am-5:30pm EST for the first 4 weeks. Attendance for training is mandatory)**

Monday-Friday (No Weekends!)

This position can be done on site at our headquarters in Stow, Ohio, or remotely. Candidates who are located within commuting distance of Stow, Ohio will be required to work on site Tuesdays through Thursdays, and from home on Mondays and Fridays.

(Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand that they will be held to the same work standards and expectations as if they were working in a physical company office).

**Competitive Earning Potential: $20/Hour (+$1 Bilingual)+ $300 Hiring Bonus + Commissions + Annual Gainshare Bonus**

Customer Service is the critical link to strong communications between the sales field and Matco Tools corporate offices. You will provide the infrastructure which supports our franchised distributors, District Managers, Regional Managers, and commercial customers by providing correct product information, pricing, and product availability. You will inform the field of daily customer service promotions along with providing them with error free orders.

WHAT YOU WILL DO:

+ Assist our franchise owners (both Spanish / English) and end-user customers in automotive tool selection, toolbox selection, troubleshooting, price and availability, technical specifications, and ordering. MUST be very fluent in Spanish. Primary franchise Spanish speaking customer - Puerto Rico.

+ Handle all inbound calls from our internal and external sources. This includes, but is not limited to, giving price and availability, part numbers, application assistance, troubleshooting, and basic credits.

+ Provide support concerning basic information and specifications for products provided in our Matco Tools online catalog and information of our other suppliers.

+ Perform suggestive selling of Matco product line through programs such as deep discounts, close-out items, and volume buy in conjunction to meeting individual and departmental sales goal initiatives.

+ Input orders utilizing internal ordering software systems.

**WHO YOU ARE (Job Responsibilities)**

+ High school diploma or GED equivalent

+ Must be able to work 7am-3:30pm EST Monday-Friday

+ ASE certification, automotive experience, tool experience, or related trade school degree a plus

+ On the job experience working with general automotive mechanics a plus

+ 1+ years of call center experience or equivalent experience in dealing with customers

+ Suggestive sales experience

+ Bilingual - must be fluent in Spanish (interpret/document)

Required Competencies:

+ Basic use of PC and keyboard

+ Effective verbal and written communication skills - must be able to fluently speak Spanish

+ Ability to interpret customer issues and translate issues into resolution while maintaining a positive attitude

+ Ability to empathize with customer concerns while maintaining a professional demeanor

+ Ability to learn quickly on the job

+ Ability to multi-task in a fast-paced office environment

+ Ability to answer calls as a primary function of the position

+ Ability to perform suggestive sales

Fit Factors:

+ Customer focus (to include empathy and a willingness to address and resolve problems)

+ Effective time management and personal organization

+ Communication skills (to include honesty and integrity)

+ Ability to manage multiple priorities - multi-tasking

+ Problem solving - analytical skills

+ Detail oriented (ability to think tactically)

The base compensation range for this position is $20 per hour. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.

Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.

**\# LI-KS1**

**\#LI-Remote or #LI-Hybrid**

**WHO IS MATCO**

Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com .

**BENEFITS**

Annual bonuses/incentives (depending on position)

Immediate company benefits (medical, dental, vision, life, etc.)

401k with company match

401k defined contribution after 1 year of service

High level of employee engagement

Walking path and gym equipment onsite

Food trucks on site during the summer

Dress for your day - every day casual/jeans

Employee discounts

15 days vacation + 4 floating holidays + 8 paid holidays

Paid maternity & paternity leave

Tuition reimbursement

Student loan payment assistance

Hybrid work environment (2 days remote)

Annual Day of Caring for employees to volunteer

Discounts on tools

Annual team building events

**WHO IS VONTIER**

Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com .

**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.

**Together, let’s enable the way the world moves!**

"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

At Propio Language Services we are closing the language gap by connecting people anywhere and anytime through innovative technology and solutions.

Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote and on-site services in more than 350 languages, for over 8,000 clients with a diverse and highly experienced staff, and over 9,000 contract interpreters.

Quality interpretation is critical to our shared success, and it is only possible by bringing in the best interpreters in the industry.

We currently have a need for Remote Contract [Language} Interpreters who have a sincere desire to use their language skills to help people and are passionate about what they do.

Contract Responsibilities:

+ Provides consecutive, first-person interpretation.

+ Follows interpreter protocols and procedures as required by Propio L.S. clients.

+ Follows all Propio L.S. policies and procedures related to information confidentiality and interpreter ethics.

+ Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.

Requirements:

+ Submission of updated Resume in English at time of Application.

+ Completion of English Language Proficiency with a language rating of “technical proficiency” (3 or higher on the nationally recognized ILR scale).

+ Successful completion of a Mock oral interpretation session. Interpreters are evaluated against 24 quality standards and must attain a passing score.

+ Completion of Propio's online Medical Terminology, Anatomy and Physiology Assessment, with a passing score.

+ A full Background Check and Security Screen.

+ A signed commitment to confidentiality, adherence to ethics, and HIPAA compliance.

Preferred Qualifications:

+ 1+ years of interpreting experience.

Propio’s evaluation process conforms to interpreting standards defined by:

+ National Council on Interpreting in Health Care (NCIHC)

+ International Medical Interpreters Association (IMIA)

+ California Healthcare Interpreters Association (CHIA)

Diversity creates a healthier atmosphere: Propio is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Powered by JazzHR

**Kelly® Professional & Industrial has open opportunities for remote Spanish Interpreters.**

We are currently looking for skilled **Bilingual Call Center Interpreters** that are available to work from home and interpret high volume inbound calls.

**Details of the position:**

+ Work from Home **(Must reside in the United States)**

+ **Currently looking for Full and Part time**

+ $15 an hour – Long term contract

+ 3 Weeks of Paid Training, Training hours 5am-12:30 Pacific

+ Helping others in your community connect in meaningful work

+ Perks and options for benefits

+ Video Interpreting will occur as well

**A typical day in this position might look like:**

+ Handling real-time Live calls on demand in a quiet home office

+ Help interpret Spanish/English conversations for a wide range of industries including Healthcare, Government entities, Police Services, Insurance, Financial, and Travel & Hospitality.

+ Interpreting Spanish/English conversations that may be simple, complex, or technical

**Ideal Candidates will be:**

+ Fully fluent in both Spanish and English

+ Able to work a minimum of 30 hours a week

+ Monday shifts are required

+ Manual dexterity to type or write notes

+ Previous experience not required

+ Education or work experience in teaching or translation considered an asset

+ Comfortable being on camera as Interpreting in video calls will be a mandatory occurrence in this position

**Remote technical requirements:**

+ The use of your personal device such as a smartphone, tablet, laptop or desktop

+ Private High speed Internet connection for work related electronic communication. Satellite internet not permitted

+ Dry Erase Marker Board/Paper Shredder

+ A dedicated private and quiet workspace within your home

What happens next: Once you apply, your application will proceed to next steps with an interview if your skills and experience look like a good fit. Please note only eligible applications will be contacted.

At Kelly, helping you discover what’s next in your career is what we strive for. If you feel this position may be a good fit and your skillsets are a suitable match for this position, please apply now. Let’s start the next step in your career today!

_Locations that are not eligible for this role include: City of Flagstaff Arizona, State of California, City of Denver Colorado, Boulder County Colorado, Edgewater County Colorado, State of Connecticut, City of Minneapolis/St. Paul Minnesota, Portland County Maine, Rockland County Maine, Montgomery County Maryland, Howard County Maryland, Portland Metro Oregon, Washington D.C., and Washington State._

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist I in Fraud at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

**Job responsibilities**

+ Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products

+ Utilizes customer service expertise to interpret needs and deliver continuous insights

+ Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience

+ Excels both independently and collaboratively, driving team success and achieving goals

+ Follows all regulatory and departmental practices and procedures diligently

+ Takes ownership of each customer interaction while treating them with respect and responding with empathy

**Required qualifications, capabilities, and skills**

+ Reading and speaking in both Spanish and English fluently is required for this role

+ Communication, information gathering, and decision-making skills

+ Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately

+ Ability to manage complex customer interactions using empathy, composure, and sound judgment

+ Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments

+ Adaptability and efficiency in fast-paced, dynamic, and results-driven environments

+ Ability to solve problems and effectively present and explain solutions

+ Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals

+ Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting

+ High school diploma or GED required

**Preferred qualifications, capabilities, and skills**

+ Developing ability to use data to understand issues and opportunities

+ Developing skills in using AI technology for automation and prompt writing

**Work Schedule**

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

PURPOSE AND SCOPE:

The Bi-Lingual Spanish/English Patient Debt Collections Representative will perform collection follow up with patients on delinquent and/or non-delinquent accounts for medical providers in a high-volume call center environment. The collections specialist will utilize excellent communication and customer service skills to resolve patient accounts.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

+ Assist patients in the resolution of outstanding payments from past due accounts.

+ Identify problem accounts and escalate as appropriate.

+ Update the patient record to identify actions taken on the account.

+ Achieve monthly department collection goal.

+ Maintain minimum production standards.

+ Achieve quality assurance scores that meet department requirements.

+ Work within company attendance guidelines.

+ Provide excellent customer service during all interactions.

+ Perform all responsibilities in compliance with company policies and procedures.

+ Comply with all guidelines, policies, and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations.

+ Assist with various projects as assigned by direct supervisor.

+ Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

+ High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:

+ 1 - 2 years' related experience.

+ Bilingual Spanish & English

+ Transferable skills/experience would be beneficial to the position but is not required.

+ Ability to multitask within multiple channels of technology.

+ General computer skills with working knowledge of word processing, spreadsheet, and email applications.

+ Detail oriented with good analytical and organizational skills.

+ Good interpersonal skills with the ability to work cohesively within a team environment.

+ Excellent oral and written communication skills to effectively communicate with customers and all levels of management.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (https://app.smartsheet.com/b/form/c36f09ba8dc54692af34ee3a3dbd3716)

**You will be able to work from your home location** **_within the United States_**

**Seeking Talented Debt Collections Professionals to join an $18 Billion Company and Industry Leader offering the following:**

+ **Position is 100% Remote!!!**

+ **Competitive Salary ($18.50/hr.-$24.50/hr. Depending on Call Center and/or Collections experience & Location.**

+ **Pay differential offered for bilingual English/Spanish.**

+ **Various Shifts Available - Mon-Fri / 10am-7pm CST.**

+ **Monthly Commission Bonus Program.**

+ **Excellent Benefits and Potential for Advancement with a large stable Industry Leader!**

**EOE, disability/veterans**

About the Team

Our Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As DoorDash grows both in scale and scope of offering, the strength of our merchant services engine must grow with it.

About the Role

We are looking for a Premium Onboarding Partner (POP) to partner with our highest value merchants to provide a best-in-class Merchant onboarding experience at DoorDash. As a Premium Onboarding Partner, you will play a crucial role within the Merchant Services team by providing our merchants with a direct contact for all of their onboarding activities & needs. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem solving. Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their onboarding contact. You will be a part of a new program to shape support as a differentiator in the marketplace through high-quality, white-glove service.

You’re excited about this opportunity because you will…

+ Leverage a proactive approach to Merchant onboarding success by anticipating issues, strategizing on solutions, and recommending specific actions to your cross-functional partners and Mx to ensure a defect-free onboarding

+ Work directly with Merchants daily, helping to ensure flawless onboarding experiences

+ Build relationships with Merchants by serving as a Single Point of Contact for all Merchant onboarding related concerns

+ Promote retention and overall Merchant success through providing an unprecedented first impression of DoorDash’s service

+ Prioritize and escalate issues in partnership with our teams

+ Develop an expertise in how DoorDash's systems and resources work, and how to use them to promote positive outcomes for our Merchants

+ Provide a best-in-class service experience to Merchants

We’re excited about you because…

+ You have 2 years of experience with account management, customer support, hospitality or in related field

+ You are bilingual in Spanish and English, with the ability to communicate fluently and professionally in both languages

+ Previous industry experience

+ College degree or equivalent experience

+ Qualifications include Salesforce (or other CRM software), Microsoft suite and G Suite

+ Proficiency in excel (can perform complex functions)Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers

+ Experience advocating for customer experience within a team or initiative

+ You have experience in an account management or customer service role--you love helping people

+ You excel at building relationships

+ You excel at determining prioritization

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey (https://getcovey.com/nyc-local-law-144)

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Cognizant is a large IT Consulting Firm that uses modern technologies to support a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative** contributes to Cognizant’s Contact Center for Foodservice success by providing support to the Selling Team, field partners, and Direct Customers. This person will handle service and delivery inquiries and resolve concerns for one of Cognizant’s Food Service Clients. They establish and maintain Gold Standard business relationships and maintain predetermined brand distribution percentages for the customer base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives. The position also makes outbound calls and processes other tasks as and when required. This role is fully remote for candidates living in the United States.

**Role Responsibilities**

+ Offer Sales & Sales Support interactions from Customers and Sales Associates (via phone, email, and teams chat) such as general inquiries, feedback, incidents, and order management.

+ Use computerized systems for tracking, information gathering, and/or troubleshooting.

+ Answer basic questions and resolve basic problems.

+ Document issues, identify, and take appropriate actions to resolve inquires including those related to, but not limited to, order entry, order modification, customer billing and payments, pricing, reporting, and customer facing applications.

+ Actively re-direct incoming callers to self-service options

+ Perform proactive outbound follow-up communications as necessary

+ Process orders and other related voice and non-voice tasks as needed to meet client needs

**Role Requirements**

+ A High School Diploma or equivalent is required

+ Must be Bilingual in Spanish/English

+ At least 2 years of Customer Service experience

+ Previous call center experience is preferred but not required

+ Previous experience in foodservice or foodservice distribution is preferred but not required.

+ A self-starter that demonstrates customer service skills.

+ Ability to select and apply standard policies and procedures.

+ Ability to resolve routine problems and questions independently.

+ Ability to pay close attention to detail and use time effectively.

+ Excellent oral and written communication skills with good vocabulary, proper grammar, and the ability to independently compose routine written communications.

+ Ability to work in a fast-paced team environment.

+ Must be willing to work a flexible schedule, with weekend/holiday availability

**Requirements for Working From Home**

+ A private and secure space to do work uninterrupted by others in the home.

+ Must connect to the internet with a CAT 7 Ethernet cord or higher. Using a WiFi connection is not allowed.

+ All equipment needed for the job will be provided, but not the Ethernet cord

**Salary and Other Compensation:**

Applications are accepted until June 16th, 2025.

The hourly rate for this position is $14.50 per hour.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

**Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

**Disclaimer:** The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**Why Wells Fargo:**

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life (https://www.wellsfargojobs.com/en/well-life/) means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!

**About this role:**

Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.

**In this role you will:**

+ Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially

+ Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications

+ Receive direction from managers and exercise judgement within defined policies and procedures

+ Develop understanding of bank products and services to connect to customers' needs

+ Interact with customers to demonstrate care and build relationships

+ Provide appropriate options for bank products and services to customer

+ Refer customers' financial needs to other bankers and partners as needed

+ This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

**Required Qualifications:**

+ 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Bilingual speaking and listening proficiency in Spanish/English

**Desired Qualifications:**

+ Customer service focus with experience handling complex transactions across multiple systems

+ Experience proactively engaging with customers through outreach via phone or email

+ Ability to educate and connect customer to technology and share the value of mobile banking options

+ Ability to help customers succeed financially by offering introductions to additional team members as appropriate

+ Experience working with others on a team to meet customer needs

+ Experience fostering and developing strong customer relationships

+ Ability to build strong relationships with internal partners

+ Ability to follow policies, procedures, and regulations

+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

+ Ability to interact with integrity and professionalism with customers and team members

+ Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting

+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

+ Support customers and employees in resolving or escalating concerns or complaints

**Job Expectations:**

+ Ability to work a schedule that may include most Saturdays

+ Must take and pass required language assessment

+ Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed

+ This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

+ This position is not eligible for Visa sponsorship

**Posting Location:**

1260 W Prince Road

TUCSON, AZ 85705

**Posting End Date:**

22 Jun 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-465384

**Why Wells Fargo:**

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life (https://www.wellsfargojobs.com/en/well-life/) means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!

**About this role:**

Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we’re the #1 financial services company to grow YOUR career. Apply today.

**In this role you will:**

+ Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

+ Complete operational activities while minimizing risks under established policies

+ Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

+ Receive direction from managers and exercises judgment within defined policies and procedures

+ Escalate questions and issues to more experienced roles

+ Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

+ Identify information and services to meet customers financial needs

**Required Qualifications:**

+ 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Bilingual speaking and listening proficiency in Spanish/English

**Desired Qualifications:**

+ 6+ months of experience interacting with people, demonstrated through work, military, or education

+ Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program

+ Customer service focus with experience handling complex transactions across multiple systems

+ Ability to educate and connect customers to technology and share the value of mobile banking options

+ Ability to interact with integrity and professionalism with customers and team members

+ Experience working with others on a team to meet customer needs

+ Cash handling experience

+ Ability to follow policies, procedures, and regulations

+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

+ Well-organized, independent and able to prioritize in a fast-paced environment

+ Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

**Job Expectations:**

+ Ability to work a schedule that may include most Saturdays

+ This position is not eligible for Visa sponsorship

+ Must take and pass required language assessment

**Posting Location:**

1755 W Valencia Rd

TUCSON, AZ 85746

**Posting End Date:**

19 Jun 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-465519

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

The Workplace Solutions Customer Service Representative serves as the first point of contact for team members seeking guidance on company policies, procedures, and workplace concerns. This role supports the Workplace Solutions team by gathering initial information, providing basic policy guidance, and ensuring timely resolution or escalation of issues. The ideal candidate will have strong communication skills, attention to detail, and a commitment to fostering a positive work environment.

Hiring Range: $19-$22/Hour

Key Responsibilities:

+ Team member Support: Act as the first point of contact for team members seeking assistance with workplace concerns, policies, and procedures.

+ Case Intake & Documentation: Collect and document relevant details regarding workplace issues, ensuring accuracy and confidentiality.

+ Policy & Procedure Guidance: Provide basic guidance on company policies and procedures while ensuring compliance with federal, state, provincial, and local regulations.

+ Escalation & Referral: Assess cases and escalate more complex issues to Workplace Solutions Specialist or other appropriate departments as needed.

+ Data Entry & Recordkeeping: Maintain detailed and organized records of team member concerns and resolutions in Company systems.

+ Compliance Support: Assist in ensuring adherence to workplace policies and employment laws by providing accurate information and directing team members to appropriate resources.

+ Training Assistance: Support the Workplace Solutions team in preparing training materials and assisting with team member education initiatives.

+ Confidentiality: Maintain strict confidentiality when handling sensitive information, including team member records, personal data, and workplace concerns.

Preferred Qualifications:

+ Basic understanding of U.S. and Canadian employment laws or willingness to learn.

+ Strong verbal and written communication skills.

+ Ability to multitask, prioritize, and handle sensitive situations with professionalism.

+ Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and data management tools.

+ Detail-oriented with strong organizational skills.

+ Ability to work in an office setting full-time (this is not a remote position).

+ Bilingual in English and Spanish.

Here are just some of the programs U-Haul has available:

+ Full Medical coverage

+ New indoor fitness gym

+ Onsite medical clinic for you and your family

+ Career stability

+ Opportunities for advancement

+ Valuable on-the-job training

+ Prescription plans

+ Dental & Vision Plans

+ Business and travel insurance

+ YouMatter Employee Assistance Program

+ Paid holidays, vacation, and sick days

+ Employee Stock Ownership Plan (ESOP)

+ 401(k) Savings Plan

+ Life insurance

+ Critical Illness/Group Accident

+ 24-hour physician available for kids

+ Subsidized gym/ membership

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on cell phone plans, hotels, and more

+ LifeLock identity Theft

+ Tuition reimbursement program

+ Free online courses for personal and professional development at U-Haul University

+ Savvy consumer wellness programs- from health care tips to financial wellness

+ U-Haul federal credit union

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.