Loan Officers

**LOCATION:** Remote U.S. locations

**OVERVIEW**

Your role will be responsible for initiating and managing productive business relationships as well as expanding existing business relationships in the rapidly evolving specialty of clinical neurology.

You will play a pivotal role in cultivating consultative relationships with influential decision-makers, with the goal of enabling delivery of innovative, tailored marketing solutions. By conducting in-depth needs analyses and aligning offerings with client objectives, you will drive demand and foster long-term partnerships. Your ability to negotiate with authority and implement strategic sales initiatives ensures both revenue growth and exceptional customer satisfaction. Regular client engagement, performance tracking, and proactive issue resolution will position you as a trusted advisor, uncovering opportunities for upselling and cross-selling. This role is ideal for someone who thrives on strategic collaboration and delivering measurable value to clients.

You will identify revenue opportunities by providing biotechnology, pharmaceutical, and medical device manufacturers as well as other commercial entities with effective solutions to their marketing challenges that leverage the full range of Wolters Kluwer’s products and services. You will meet or exceed the sales target assigned to him or her. You will identify, develop, and watch for these opportunities and meets your sales target. Establishing productive business relationships with important marketing and sales decision-makers at biotechnology, pharmaceutical, and medical device manufacturers

**RESPONSIBILITITES**

**Opportunity Identification & Development**

+ Develop in-depth relationships with important decision-makers in assigned accounts.

+ Conduct thorough needs analysis to align products/services to customer requirements.

+ Negotiate terms and close sales with a high degree of authority.

+ Develop and implement targeted sales strategies.

+ Track and analyze sales performance metrics and tailor strategies accordingly. =

+ Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.

+ Provide detailed and accurate sales forecasts.

+ Support clients during the implementation of products/services.

+ Resolve complex customer issues promptly and effectively.

+ Identify opportunities for upselling and cross-selling within the account portfolio.

**Active Selling**

+ Meet and exceed monthly, quarterly, and yearly revenue targets through complete ownership of an assigned book of business.

+ Create and update a Book of Business Plan to include strategy, tactics, and milestones as it relates to hitting goals set by the company.

+ Customize and communicate product value proposition and solution design.

+ Develop and review implementation scope.

+ Coordinate with Sales Operations team in executing supporting active selling functions including contract creation, terms, and conditions development, quoting, and modifications.

+ Conduct contract reviews, pricing, and negotiation.

+ Obtain final signature and finalize order.

**Customer Retention & Satisfaction**

+ Build lasting customer relationships to retain and grow existing commercial customer base.

+ Review account utilization management reporting and provide recommendations.

+ Conduct regular account review meetings.

+ Collaborate with marketing in account communications planning and marketing campaigns.

+ Identify cross-sell and up-sell opportunities.

+ Work closely with other Commercial Sales colleagues on new implementation, training of customers.

+ Manage all aspects of trial and subscription usage activity to ensure the customer realizes the full value of our services.

+ Trains all new clients and proactively seeks out training opportunities with existing clients who demonstrate low product usage. Client usage stats must be reviewed during the monthly meetings with the Account Manager to identify renewal concerns and the need for additional training opportunities. Responds promptly and professionally to customer inquiries and seeks out opportunities to provide a high level of customer service.

+ Collaborate with marketing in account communications planning and marketing campaigns.

**Additional Duties**

+ Assist and communicate effectively with all departments as it relates to the company selling process.

+ Comply with established sales policies, pricing guidelines, and best practices.

+ Maintain the highest standards of integrity and respect for co-workers and customers Special projects as assigned.

+ Act as liaison between the marketplace and Wolters Kluwer Product Development Team by actively seeking out and documenting product and market feedback.

+ Participating in new system user acceptance testing.

**QUALIFICATIONS**

**Education:** Bachelor's degree or equivalent years of experience.

**Experience:** A minimum of 5 years of sales experience preferably in healthcare or IT related sales with a track record of success in building relationships throughout relevant customer disciplines and departments, meeting goals, and presenting to high level decision makers.

**Other Knowledge, Skills, Abilities or Certifications:**

+ Computer skills (Internet, Excel, PowerPoint, Word, and CRM Programs)

+ Experience demonstrating and selling sophisticated and complex products/technologies.

+ Possess product knowledge of all applications that are sold in the commercial market.

+ Telephone, presentation, and written communication skills.

+ Valid US driver’s license and passport to manage overnight travel up to 30% - 35% in territory.

**TRAVEL:** Travel to an assigned territory to meet with customers. This position requires approximately 30%-35% travel.

\#LI-Remote

_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._

**Compensation:**

Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

**About this role:**

We are seeking a Commercial Banking Portfolio Manager covering Government Banking at Wells Fargo as part of Commercial Middle Market Specialized Industry. This team will support the West team. Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/)

\#commercialbanking

**In this role, you will:**

+ Research complex credit investigations and diverse credit information for loans

+ Identify opportunity for process improvements within scope of responsibilities or functional area

+ Review and identify basic operational assignments that require research, evaluation, and selection of alternatives while exercising independent judgement to guide medium risk deliverables

+ Present recommendations for resolving complex situations and exercise independent judgement while developing expertise in the function, policies, procedures, and compliance requirements

+ Collaborate and consult with functional colleagues, internal partners, and stakeholders including internal as well as external customers

**Required Qualifications, US:**

+ 2+ years of Commercial Banking Portfolio Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Loan negotiation (rates, terms, and collateral requirements) experience

+ Underwriting experience including advanced commercial or specialty group relationship portfolio credit

+ Extensive knowledge and understanding of credit policy, loan servicing, risk management and group underwriting requirements

+ Knowledge and understanding of commercial and specialty group banking products and services

+ Knowledge and understanding of credit or risk management in the municipal or non-profit sectors

+ Knowledge and understanding of financial municipal bond trading, fixed income, or derivatives

+ Formal Credit Training

+ Bachelor’s degree in accounting, finance, or business

**Job Expectations:**

+ This position is not eligible for Visa sponsorship

+ This position offers a hybrid work schedule

+ Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

+ Ability to travel up to 15% of the time

+ May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards

Job Locations:

+ 1700 Lincoln St. Denver, CO

+ 550 S Tryon St. Charlotte, NC

+ 8601 N Scottsdale Rd., Scottsdale, AZ

+ 333 S Grand Ave., Los Angeles, CA

+ 7900 Xerxes Ave S., Bloomington, MN

+ 1445 Ross AVE., Dallas, TX

+ 333 Market St., San Francisco, CA

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$84,000.00 - $179,200.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

20 Jun 2025

***** **_Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-465941

**About this role:**

Wells Fargo is seeking a Commercial Banking Portfolio Manager supporting Small Business Administration (SBA) as part of the Commercial Bank. Learn more about the career areas and business divisions at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

**In this role, you will:**

+ Participate in performing financial research, underwriting, and structuring of small business loan requests within Commercial Banking Portfolio Management functional area

+ Review and research business financial statements and tax returns that require an in-depth evaluation of multiple factors

+ Resolve moderately complex issues and lead Commercial Banking Portfolio Management team, to meet project deliverables, while leveraging solid understanding of the function, policies, SOP, procedures, and compliance requirements

+ Collaborate and consult with Commercial Banking Portfolio Management peers, colleagues, and mid level managers to resolve issues and achieve goals

**Required Qualifications:**

+ 2+ years of Commercial Banking Portfolio Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Experience with complex credit, underwriting, and debt structure within the small business administration (SBA)segment

+ Familiarity with SBA eligibility requirements and standards of practice

+ Completion of a formal credit training program

+ Comprehensive knowledge and understanding of core banking products and services, such as commercial lending and treasury management

+ Experience in swiftly adopting and executing change management to enable business growth

+ Experience developing and maintaining external and internal partnerships

+ Experience identifyingand mitigating risk, ensuring compliance with processes and procedures

+ Excellent verbal, written, and interpersonal communication skills

+ Bachelor’s degree in accounting, finance, or business

**Job Expectations:**

+ This position is not eligible for Visa sponsorship

+ Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$84,000.00 - $149,400.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

20 Jun 2025

***** **_Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-466282

As a **Senior Account & Relationship Manager,** you will expand your client portfolio, actively identifying and developing new business opportunities. Your role involves deeper engagement with clients and more responsibility in setting and negotiating terms. You will significantly contribute to customer satisfaction and revenue growth.

**Responsibilities:**

• Identify and develop new business opportunities within assigned market.

• Engage with clients to understand their needs and align them with the organization's offerings.

• Prepare and deliver effective sales presentations and product demonstrations.

• Negotiate product/service terms with moderate authority.

• Maintain comprehensive records of customer interactions and sales metrics.

• Follow up on leads and convert them into sales.

• Manage customer accounts and ensure their satisfaction.

• Collaborate with internal teams to address customer requirements and issues.

• Assist in the preparation of sales forecasts and performance reports.

• Participate in developing strategies to achieve sales targets.

**Skills:**

• Communication: Strong verbal and written communication skills.

• Customer Service: Understanding of principles and practices for effective customer service.

• Product Knowledge: Familiarity with the organization's products or services.

• Sales Strategy: Ability to engage in moderate negotiation and sales tactics.

• CRM Software: Proficient use of Customer Relationship Management tools.

• Problem-Solving: Capability to resolve moderately complex customer issues.

• Organization: Strong organizational and time-management skills.

• Analytical Skills: Basic analytics for tracking performance and metrics.

\#LI-Remote

**Benefits:**

A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html

**Diversity Matters:**

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Acti

_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._

**Compensation:**

Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA:: $76,350 - $105,700

This role is eligible for Commission.

**Additional Information** :

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

JOB DESCRIPTION

Position Title: Referral Relationship Manager

Reports To: Referral Group Manager (direct report)/Hospital director (indirect report)

FLSA Status: Full-Time (minimum 36 hours/week), Exempt (not subject to overtime requirements)

Starting Salary: $60,000-$65,000 annually

GENERAL OVERVIEW:

The Referral Relationship Manager (RRM) serves as a liaison between a hospital and referring veterinarians within the market and surrounding areas. This position actively drives patient referrals and hospital referral revenue by identifying, cultivating, and maintaining positive relationships with doctors and key decision-makers in the referring veterinary community. The RRM develops and executes meaningful engagement activities to promote hospital services and philosophies. The RRM serves as the main communication hub for the referring community and actively monitors and measures the hospital referral process to resolve problems quickly and improve service. This position reports directly to the Referral Marketing Group Manager in collaboration with their on-site Hospital Director (indirect report) and receives ongoing support, coaching, and training from both the Referral Marketing Group Manager and hospital leadership teams.

ESSENTIAL JOB FUNCTIONS:

+ Works directly with hospital leadership to identify referral performance goals and develops outreach and engagement strategies to successfully execute these goals to drive hospital revenue.

+ Consistently engages the referring community with relevant and valuable email, phone, and in-person communications. Customizes outreach and interactions based on the individual needs of each referring hospital and doctor. Maintains a regular engagement schedule to continually develop positive referral relationships.

+ Meets directly with referring doctors and key decision-makers to better understand the needs and the referral opportunity of each individual practice.

+ Plans, executes and evaluates the efficacy of CE/Symposium events, hospital tours, and referring practice recognition and engagement events. Works in partnership with hospital leadership to develop and track an annual referral marketing budget to support all outreach events and activities.

+ Works in partnership with hospital marketing resources to plan, develop and execute strategic engagement campaigns to successfully launch new service offerings and promote new doctors.

+ Actively leverages the Referral Marketing Dashboard and other advanced analytic tools offered by the centralized support team to track performance metrics and use data to inform and evolve practice referral marketing strategy.

+ Actively utilizes the customer relationship management (CRM) tool to log hospital visit communications and other pertinent information needed to track hospital outreach.

+ Serves as the main point of contact for the referring community and helps monitor and measure the referral process to resolve problems quickly and improve service.

+ Continually builds a competitive knowledge of emergency and specialty veterinary services including a deep familiarity and understanding of hospital-specific differentiators.

+ Manages referring veterinary hospital communications via media platforms in collaboration with the field marketing team.

+ Facilitates and attends community and veterinary outreach events.

+ May perform other job duties as assigned.

QUALITIES OF A SUCCESSFUL CANDIDATE:

+ Communication: You have the ability to communicate effectively with people of various backgrounds and career levels to build strong, lasting relationships.

+ Organization: You are organized and are able to evaluate and complete tasks in a timely manner based on important deadlines and the hospital’s priorities.

+ Mission: You are motivated and inspired by our mission to improve the lives and well-being of pets and people in our community.

+ Grit: You bring determination and a strong will to the challenges and opportunities that come with working in the veterinary field.

+ High Standards: You take pride in your work and have a very high individual accountability.

+ Curiosity: You are energized by learning and finding creative solutions to new and challenging situations.

+ Self-Starter: You are highly ambitious, self-motived, and take initiative to achieve results. You thrive in environments that allow you to work independently with minimal supervision, asking for assistance from leadership when you need help or guidance.

JOB REQUIREMENTS:

+ Must possess a valid Driver’s license and clean driving record.

+ Must have reliable personal transportation for frequent local travel to referring hospitals and the ability to accurately track weekly mileage for travel reimbursement.

+ Ability to occasionally work uncommon hours to support hospital activities.

PREFERRED SKILLS AND EXPERIENCE:

+ Associate or bachelor’s degree is preferred, but not required. The equivalent combination of education, training, and experience will be considered.

+ 3-5 years of professional experience in a role that demonstrates the ability to successfully manage multiple projects and priorities, effectively communicate across a diversity of roles and individuals, actively engage customers or clients, and drive organizational growth.

+ Professional experience in veterinary medicine or the animal health industry is preferred.

+ Enthusiasm, and deep respect for the veterinary profession and the ability to convey this authentically through communications and interactions.

+ Excellent communication skills and the ability to work effectively across a variety of channels including in-person, phone, email, virtual meetings, social media, etc.

+ Proficient technology and computer skills and the ability to read, interpret and analyze basic performance metrics and use data to drive decision-making.

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Powered by JazzHR

*LOAN OFFICER ASSISTANT - ENTERPRISE*

WHAT IS THE OPPORTUNITY?

Provide support to multiple Residential Loan Officers to facilitate the timely review and submission of completed mortgage loan application packages, including supporting documentation required to process loan requests or modification requests. Support the Loan Officer in loan preparation and coordination with the operation teams to obtain/transmit necessary documentation and condition requests. Track and update the Loan Officer on loan and pipeline status.

WHAT WILL YOU DO?

* Assists the Loan Officer with new loan application by entering information into loan operating system, collecting supporting documentation, pulling property profile, ordering appraisals in a rush scenario, preparing lock forms and any other administrative responsibilities related to the preparation of a mortgage application.

* Managing all loan related documents in a share drive or other repository for such documents.

* Manage reporting to track needs by loan and the Loan Officer.

* Assists the Loan Officer in submitting conditions, monitoring expiration date on credit commitments and locks.

* Prepares modification paperwork for review by the Loan Officer.

* Contacts borrowers directly for additional information related to loan requests including documentation require to meet conditions necessary to complete the successful closing of the loan.

* Marketing and sales activities including distribution of collateral, "farming" and follow up on external leads.

* Assists the Loan Officer with prequalification documentation.

* Provide ongoing support for compliance with all applicable laws, regulations and administrative duties.

* Answers calls from borrowers, escrow, title, agents etc. regarding status and general questions throughout the process of the loan.

* Maintains a proactive commitment to established Bank programs, such as CustomerFirst, Community Reinvestment Act (CRA) and Equal Employment Opportunity.

WHAT DO YOU NEED TO SUCCEED?

*Required Qualifications**

* H.S. Diploma

* Minimum 2 years residential loan originations or processing experience in a mortgage banking company. And

* Minimum 2 years of experience with state and federal lending regulations (e.g. Respa, Reg Z, Ecoa, State Fair Lending) required.

* SAFE Act Registration. Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act.

*Additional Qualifications*

* Excellent verbal and written communication skills. Must have good analytical skills and the ability to pay close attention to detail.

* Utilizes independent judgment under general supervision.

* May interact with clients, and occasionally with vendors and other outside lending institutions to obtain information and/or request documents.

* Considerable knowledge of the job and the practical application to problems and situations ordinarily encountered.

* Knowledge of general banking operations sufficient to understand the loan function and a basic knowledge of Federal and State loan documentation regulations required (i.e., Respa, Reg Z, Reg B, Ecoa, state fair lending, etc.).

*WHAT'S IN IT FOR YOU?*

*Compensation*

Starting base salary: $50,000 - $60,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*Benefits and Perks*

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

* Generous 401(k) company matching contribution

* Career Development through Tuition Reimbursement and other internal upskilling and training resources

* Valued Time Away benefits including vacation, sick and volunteer time

* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

* Career Mobility support from a dedicated recruitment team

* Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our (https://careers.cnb.com/benefits).

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at (https://www.cnb.com/about-us.html).

*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

**This is a licensed position requiring the SIE, Series 6, 63, Life and Health**

**_The mission of Premier Services is to help mass affluent clientele make real financial progress by understanding and planning for what comes next._**

A BMO Senior Premier Relationship Manager is charged with managing and growing an assigned portfolio of mass affluent clients. Each RM partners with multiple branch locations and a team of financial advisors to identify new opportunities and deliver a differentiated experience. Our customer-centric approach prioritizes client goals through financial planning, delivering solutions that are tailor made for the individual. Premier Relationship Managers play the role of our banking product experts and process all banking solutions, including checking, savings, and lending needs.

As a **Licensed Senior Premier Relationship Manager** at BMO, you will:

+ Serve as the customers’ relationship manager providing personalized attention to uncover their specific financial needs and goals, backed by BMO’s expertise, technology and resources.

+ Acts as the primary client contact to uncover financial needs and provide meaningful solutions in compliance with regulatory and compliance policies. Works collaboratively within the market, BMO partners, and the community to build relationships and deliver the desired customer experience.

+ Enjoy a tremendous, values-based culture that focuses on providing you with all the tools and support necessary for your success.

+ Work with your internal partnerships to leverage their expertise to provide comprehensive strategies and solutions for our affluent customers’ financial needs.

+ Enjoy a competitive base salary, quarterly incentives and annual bonus opportunities, as well as comprehensive benefits with a company that celebrates big ideas, supports your personal and professional growth, and makes a real impact in local communities.

**BMO IS ON AN EXCITING JOURNEY…**

We have built a digitally-enabled, future-ready bank with leading efficiency, profitability and loyalty – all powered by a Winning Culture and driven by our Purpose to Boldly Grow the Good, _in business and life_ . We’ve been recognized as a great place to work, for our focus on diversity & inclusion and for always putting the customer first. _You belong here!_

+ **This is a licensed position requiring the SIE, Series 6, 63, Life and Health**

+ Proactively builds and manages an assigned portfolio of mass affluent clients across multiple branch locations.

+ Acts as the primary client contact to uncover financial needs and provide meaningful solutions in compliance with regulatory and compliance policies.

+ Works collaboratively within the market, BMO partners, and the community to build relationships and deliver the desired customer experience.

+ Uses a consultative sales process to develop strong customer relationships; acts as client’s trusted advisor and primary point of contact.

+ Proactively works with assigned customer portfolio to uncover needs, provide solutions, and identify additional sales opportunities.

+ Makes key recommendations on products, pricing, and services; links customer to business partner experts based on key financial decisions.

+ Achieves results and meets sales targets by acquiring new assets from existing client portfolio and new client acquisition.

+ Proactively works with branch business partners to identify existing customers that meet the target profile and create a calling plan.

+ Review credit applications to ensure sound credit granting principles; recommends remedies to maintain acceptable asset and credit quality.

+ Executes quality customer review meetings for retention and relationship expansion purposes.

+ Actively participates in the community to identify prospects through relationship building efforts and identify centres of influence (e.g. law and accounting firms) and two-way referral relationships.

+ Provides individual and group training in order to mentor and coach branch personnel to enhance their knowledge and skills around the mass affluent client.

+ Educates clients about available digital options for conducting banking transactions and provides guidance in the use of digital and self-serve technologies.

+ Liaises between clients and various departments across the organization to provide product support as well as diagnose and solve problems within given rules.

+ Follows security and safeguarding procedures and applies due diligence in accordance with Bank’s policies and ethical standards for the prevention of loss due to fraud, robbery, counterfeiting, money laundering, or defalcation.

+ Maintains the confidentiality of customer and Bank information in compliance with Bank policies and procedures.

+ Identifies risks and takes appropriate actions, including all documentation and other regulatory requirements to maintain operational integrity.

+ Monitors individual exception reports and takes action to remove exceptions.

+ Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

+ Executes work to deliver timely, accurate, and efficient service.

+ Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.

+ Exercises judgment to identify, diagnose, and solve problems within given rules.

+ Works independently on a range of complex tasks, which may include unique situations.

+ Broader work or accountabilities may be assigned as needed.

**Qualifications:**

+ Typically between 4 - 6 years of relevant experience; post-secondary degree in related field of study preferred, not required.

+ 7+ years of experience in a financial services organization with knowledge of banking products, services, pricing, and profitability.

+ Required: SIE Exam, Series 6, Series 63, Life & Health licenses (if licenses not currently held, required within six months of role start date).

+ Advanced understanding of deposit, loan (including mortgage) and banking products and practices, cash flow analysis, lending process and directives, credit risk policies and standards, supporting processes, applicable legal and regulatory requirements, and Bank policies.

+ Excellent understanding of brokerage and insurance products.

+ Excellent knowledge of business services, including retirement plans, business banking solutions, insurance, and succession planning – required.

+ Excellent understanding of personal trust and investment management – required.

+ In-depth knowledge of client portfolio management.

+ Technical proficiency gained through education and/or business experience.

+ Verbal & written communication skills - In-depth.

+ Collaboration & team skills - In-depth.

+ Analytical and problem solving skills - In-depth.

+ Influence skills - In-depth.

+ Data driven decision making - In-depth.

U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.

**Salary:**

$50,400.00 - $93,600.00

**Pay Type:**

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

**About Us**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

**About this role:**

Wells Fargo is seeking an Independent Testing Specialist in Independent Testing & Validation (IT&V) as part of Corporate Risk. Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

The Independent Testing & Validation team is responsible for the development and design of methodologies and standards for review activities across the Enterprise in alignment with the Risk Management Framework and ensuring effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls according to standards and other applicable policies.

This role is in the Consumer Lending (CL) Issue Validation Testing team. The CL Independent Testing & Validation team is responsible for the development and design of methodologies and standards for review activities across CL in alignment with the Risk Management Framework, and ensuring effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls according to standards and other applicable policies.

**In this role, you will:**

+ Participate in planning and scoping meetings with business stakeholders, partners, SMEs, etc. and draft related memos for lead/supervisor review.

+ Review RCSA risk assessment and other planning information to identify risks and controls, including shared controls, and EBCEs.

+ Research compliance requirements for MREs, understand key associated risks and controls, and assist determine engagement scope.

+ Review prior testing and findings completed by IT&V, Internal Audit or regulators to understand impact to engagement’s plan and scope.

+ Draft communication to notify business, Corporate Risk, and IT&V stakeholders of engagement commencement for lead/supervisor review.

+ Prepare documentation requests from business stakeholders in support of engagement execution for lead/supervisor review.

+ Participate in process walkthroughs and document narratives including key risks, controls, systems and stakeholders for lead/supervisor review.

+ Perform control design effectiveness assessment under lead/supervisor direction and review and document results.

+ Develop/update test scripts and determine sampling population and methodology under lead/supervisor direction and review.

+ Complete assigned testing activities exercising effective quality review behaviors and seek guidance through research and consultation with engagement management for areas of ambiguity and/or uncertainty.

+ Execute assigned testing activities under lead/supervisor direction; assess findings, and escalate/communicate to engagement management, business, partners and SMEs as applicable; document per procedural guidance.

+ Execute individual areas of responsibility according to established schedule timelines and raise delays to engagement management.

+ Assist in the review and challenge of remediation action plans ensuring appropriate to effectively address findings under lead/supervisor direction and review.

+ Assist preparing draft report for assigned areas of responsibility under lead/supervisor direction and review, following through on approvals per procedural guidance, and finalizing/distributing report along with ensuring proper retention.

+ Facilitate the completion and retention of engagement activities documentation and approvals obtained throughout the review lifecycle per procedural guidance.

+ Submit timely, accurate, and complete time entries for assigned testing engagements per established requirements.

+ Track and review established role utilization metrics and ensure adherence to targets.

+ Successfully complete all training and compliance requirements adhering to established due dates and identify opportunities for professional development.

**Required Qualifications:**

+ 2+ years of Independent Testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Experience in Audit, Compliance, Risk and Testing.

+ Issues management, validation and tracking experience.

+ Previous Consumer Lending experience.

+ Ability to identify issues, risk and escalate to the appropriate party.

+ Knowledge and understanding of financial services industry, specifically consumer lending as it relates to compliance, risk management, or audit operations

+ Excellent verbal, written, and interpersonal communication skills.

+ Ability to meet stringent deadlines with strong organization and prioritization skills.

+ Strong analytical skills with high attention to detail and accuracy.

+ Ability to research trends and analyze data.

**Job Expectations:**

+ This position is not eligible for Visa sponsorship.

+ This position offers a hybrid work schedule.

+ Willingness to work on-site at stated location on the job opening.

**Posting Locations:**

+ 401 S. Tryon Street - Charlotte, NC

+ 600 S. 4th Street - Minneapolis, MN

+ 1 N. Jefferson Avenue - St. Louis, MO

+ 800 S. Jordan Creek Pkwy - West Des Moines, IA

+ 1150 W. Washington Street - Tempe, AZ

+ 250 E. John Carpenter Freeway - Irving, TX

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$63,600.00 - $113,000.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

15 Jun 2025

***** **_Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-464167

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

As a dedicated **Portfolio Manager-Mid Level** , you will provide support to Portfolio Management team members with Bank portfolios and ensure compliance with applicable policies, procedures, standards, controls, and regulations. Partner with senior team members in collaborating with key collaborators to ensure alignment to strategic objectives and effective prioritization, planning, budgeting, delivery, and benefits realization of work efforts. Support broader USAA portfolio management, supports technology investment planning, and coordinate with Program Managers on budget inputs and updates.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is **not** available for this position.

**What** **you'll** **do:**

+ Performs portfolio management activities for straightforward and low risk, Bank portfolios.

+ Prepares materials for governance routines per the Association Program Management Office (EPMO) Policy, Standards and Procedures.

+ Participates in the administration of team portfolios on an ongoing basis, to resolve issues and disseminate information to team members.

+ Identifies, leads, and proposes resolution of systemic cross-work risks / issues and interdependency conflicts.

+ Through analytics, Financial Management risks and opportunities are identified, researched, solution-ed and brought up to the local Portfolio Management Office (PMO) or leadership team as needed.

+ Monitors for stale work efforts in scope for the respective portfolio and actions for resolution.

+ Participates in the development and execution of Bank planning in partnership with Association Coordinated Planning (EIP) and their respective PMO.

+ Monitors and makes prioritization recommendations to their senior leadership and their respective PMO to ensure portfolio alignment and delivery against strategic priorities as needed.

+ Communicates portfolio statuses and changes regularly to more tenured Portfolio Managers.

+ Reviews health and performance of portfolio regularly and identifies performance improvement opportunities providing updates to leaders and partners.

+ Monitors portfolio success via recognized methodologies to detail outcomes, key results, etc.

+ Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.

+ Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 4 years of progressive project, program, or portfolio management experience.

+ Moderate understanding of project, program, and portfolio management principles.

+ Moderate experience in delivering work efforts working with Waterfall or Agile methodologies.

+ Proficient experience in USAA’s change management methodology or similar industry change management methodology.

**What sets you apart:**

+ Agile Certification.

+ Direct experience with data governance, delivery, data analytics or similar data processes

+ A project list providing the following information: project summary, role, and project timeframe.

+ **Governance & Risk:** Awareness of governance routines and change management risk routines.

+ **Cost-Benefit Analysis (CBA):** Proficiency in assessing business case scope and documenting CBAs; experience measuring CBA-defined outcomes.

+ **Financial Planning & Forecasting:** Understanding of monthly and yearly financial planning cycles.

+ **Data Analysis:** Ability to perform complex data analysis independently. Advanced Excel skills (formulas, tables, pivot tables).

+ **Proficient in visual storytelling** (Tableau, PowerPoint, Visio).

+ **Communication & Collaboration:** Effective communicator capable of influencing and building partnerships across peer teams and senior leadership.

**Compensation range:** The salary range for this position is: $93,770 - $179,240 **.**

**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

SBA Portfolio Manager

Commercial Banking

Portland,
Oregon

NA,
California

NA,
Idaho

NA,
Washington

NA,
Nevada

NA,
Colorado

NA,
Arizona

**Description**

**About Us:**

At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.

We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.

Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.

**About the Role:**

Under the direction of the SBA Portfolio Servicing Manager, this position is responsible for monitoring and servicing of the Bank’s government guaranteed (SBA and USDA) loan portfolio.

+ Manages, reviews and monitors servicing requests, default actions and annual loan reviews in compliance with SBA/USDA SOP and Umpqua Bank policies and guidelines.

+ Prepares written credit memos, loan status reports, modifications, cash flow analysis and risk rating recommendations.

+ Handles technical, often difficult loan functions. Reviews and monitors commercial and/or real estate loan documents for accuracy, completeness and adherence to approval conditions.

+ Works directly with customers and authorized third parties to obtain all necessary information and clarification needed to complete loan actions and financial analysis.

+ May monitor, service and report on past due or classified loans.

+ May work with attorneys and other financial or legal resources to obtain correct and accurate documents to fully protect the financial institution’s interests in the credit relationship.

+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

+ Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

+ Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

+ Takes personal initiative and is a positive example for others to emulate.

+ Embraces our vision to become “Business Bank of Choice”.

+ May perform other duties as assigned.

**About** **You:**

+ Bachelor’s DegreeInCommercial or SBA Lending and/or Portfolio Management or equivalent experience (Required)

+ 4-7 years of experience in Commercial or SBA Lending and/or Portfolio Management. (Required)

+ 4-7 years of credit analysis and/or loan review. (Required)

+ Advanced Underwriting skills and understanding of credit policy and procedures

+ Extensive knowledge of government guaranteed products, processes and procedures.

+ Advanced understanding of credit policy and procedures

+ Advanced verbal. written and interpersonal skills.

+ Strong analytical andproblem solvingskills and ability to exercise sound business judgment.

+ Strong relationship management skills with ability to work on multiple competing priorities in afast pacedenvironment.

+ Individuals and entities suspended, debarred, revoked, or otherwise excluded under the SBA or Government-wide-debarment regulations are not permitted to conduct business with SBA, including participating in an SBA –guaranteed loan. Umpqua Bank is responsible for consulting the System for Awards Management’s (SAM) Excluded Parties List System (EPLS) or any successor system to determine if an employee or an Agent has been debarred, suspended or otherwise excluded by SBA or other federal agency.

**Job Location(s):** Ability to work fully onsite at posted location(s).

805 SW Broadway Floor 2 Portland OR 97205-3300

**Travel Type:**

Occasional

**Our** **Benefits:**

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $67,868.21 - $120,000.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associatecontributionaas, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legalsupport, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

**Our Commitment to** **Diversity:**

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: **** .

**To Staffing and Recruiting Agencies:**

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.